Shipping policy

Shipping Policy

Thank you for shopping with Norvelao.

Order Processing
Orders are typically processed within 1-3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.

Shipping Destinations
We currently ship to the United Kingdom and Australia.

Estimated Shipping Time
United Kingdom: 7-15 business days
Australia: 7-15 business days

Total estimated delivery time is usually 8-18 business days, including processing time.

Please note that delivery times are estimates and may vary due to customs, carrier delays, weather conditions, or peak seasons.

Shipping Costs
Shipping fees, if applicable, will be displayed at checkout before you complete your purchase.

Order Tracking
If tracking is available for your order, you will receive tracking information by email once your order has been shipped.

Incorrect Address
Please make sure your shipping address is correct before placing an order. We are not responsible for delays or delivery issues caused by incorrect or incomplete address information provided by the customer.

Contact
If you have any questions about shipping, please contact us at support@norvelao.com.